Business Intelligence/GIS Analyst I or Business Intelligence/GIS Analyst II at City of Plano

  • Monday, August 23, 2021 9:13 AM
    Message # 10950357
    URISA Texas (Administrator)

    Position: Business Intelligence/GIS Analyst I or Business Intelligence/GIS Analyst II

    Firm: City of Plano

    Location: Plano, TX

    Summary of Duties: 

    Under general supervision, works with business partners within one or more business processes to align geospatial technology solutions with business strategies. Conducts geographical research and analysis and assists in the preparation of GIS programs and applications. Supports low to moderately complex business processes. Serves as a team member.


    • Establishes and maintains liaison relationship with business partners and TS to provide effective technical solutions; seeks opportunities to improve and deepen the relationship between TS and business partners.
    • Provides assistance in documenting current business processes and models.
    • Evaluates, implements, customizes, deploys, and maintains third-party GIS applications for enterprise use.
    • Conducts geospatial analysis using ArcGIS software and its extensions.
    • Assists in developing user test cases and validates test results during testing; executes test cases; may investigate, resolve, and escalate problems and develop recommendations for resolution; informs clients of problems, issues, and resolutions; supports efforts to ensure geospatial solutions meet client needs.
    • Provides assistance in determining the need for a change request; may implement changes.
    • Coaches and transfers knowledge to less experienced team members; may provide coaching and training to other City staff regarding the use of GIS applications and software, data security, and data management.
    • Conducts research on hardware and software products to justify recommendations and to support purchasing efforts.
    • Works with internal and external customers and TS partners to gather and validate requirements.
    • May develop and analyze business intelligence needs.
    • May develop and write business requirements for the design of geospatial solutions.
    • May interpret business requirements and determine optimum BI solutions to meet needs.
    • May determine and analyze commonly used queries and reports.
    • May create organization-wide visualization, maps, and custom reports for special projects.
    • Researches business problems and creates models that help analyze these problems.
    • May perform geospatial analysis for a wide range of requests using data in different formats and from various sources; geocodes and converts these data to GIS format as needed.
    • May develop best practices for GIS solutions deployment.
    • Verifies the collected data is within required quality standards; performs data editing and quality control review of GIS layers.
    • May maintain the metadata repository/data dictionary quality by adding, modifying, and deleting data.
    • May provide input to the development of information quality metrics; may ensure quality metrics are documented and tracked.
    • Develops meaningful dashboards and reports for more than one business area.
    • May develop visualizations that tell a compelling data story to key business decision-makers.
    • Fields incoming issues and problem tickets from end-users to resolve application and software issues within servers, geodatabases, and other GIS-related mission-critical application systems.
    • Records, tracks, and documents the problem-solving process, including all successful and unsuccessful decisions made and actions taken to final resolution.
    • Tests fixes and performs post-resolution follow-ups to ensure problems have adequately been resolved.
    • Assists in maintaining and enhancing the performance of all new and existing GIS software and applications across the organization.
    • May create and maintain ArcGIS Server web services consumed by various GIS applications.
    • Creates and maintains system models, specifications, diagrams, and charts to provide direction to the team.
    • Participates in the design, development, and delivery of GIS software applications training programs and individual classes.
    • Designs and deploys GIS web applications.
    • Posts software updates, drivers, knowledge bases, and frequently asked question resources on the company intranet to assist in problem resolution.
    • Performs preventive maintenance of desktop GIS software and applications, including installing service packs, patches, hotfixes, anti-virus software, etc.
    • Regular and consistent attendance for the assigned work schedule is essential.

    Minimum Qualifications:

    • Knowledge of: Spatial analysis, statistical and geographic analytical techniques; GIS concepts and applications primarily using Esri software solutions; basic knowledge of geodatabases.
    • Skill in: Communicating effectively both verbally and in writing, demonstrating proficient analytical ability using Esri products, managing and prioritizing multiple projects and tasks simultaneously.
    • Education: Bachelor’s Degree from an accredited college or university in Geography, Geographic Information Systems, Remote Sensing, computer science, or related field, with substantive coursework in geospatial analysis and modeling. Prefer a Master’s Degree in GIS.
    • Experience: Minimum four (4) years of experience as a GIS Analyst or related field. Proven experience using Esri ArcGIS products. A Master’s Degree can be substituted for up to two (2) years of experience.

    Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements

    Licenses and Certifications:

    • Must have a valid Class “C” Driver’s License prior to employment (must obtain Texas Class “C” driver’s license within 30 days of hire per state law).

    Preferred Certifications:

    • Security Certification (CompTIA or MTA)
    • Esri ArcGIS Desktop Associate

    Apply on the company website HERE

    Last modified: Tuesday, August 31, 2021 11:23 AM | URISA Texas (Administrator)
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